CANCELLATION

​​Moderate for private walks: full refund up TO until 14 days prior to the service, except fees.

The Palermo Walks reservation fee is non-refundable. It amounts to 25% of the booking..

For a full refund (except fees), cancellation must be requested a full 14 days prior to the service. Otherwise no refund.

 

Strict for other services: 50% refund up to until 30 days prior to the service, except fees.

The Palermo Walks reservation fee is non-refundable. It amounts to 25% of the reservations.

For a 50% refund (except fees), cancellation must be requested a full 30 days prior to the service. Otherwise no refund.

 

Rigid: no refund.

This special policy applies to special private services and/or any service which includes an upfront and large cost to organise the service.

 

NO-SHOW

No-Show: no refund.

Even though no refund is provided for in any case of no-show, we may try and offer the service at a different time or day. You may incur in extra charges for rescheduling the service at a difference time or day.

 

RESCHEDULING

Rescheduling: extra charge.

A reservation may be rescheduled at a different time or the same day or at a different day. This may incur in an extra charge.

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